Terms and Conditions
Welcome to www.khhk.in (Website). To know more about us, go through the Website in detail. Its our honour to present you a range of our collections created out of India’s pride, “Khaddar”. Your access and usage of the Website is deemed as your acceptance and acknowledgement of the terms and conditions that governs your use of the Services offered by Us through the Website. The terms and conditions set forth herein is a Legal Agreement between the Company and You. You are advised to familiarise yourself with the terms and conditions before using our Services each time in Website. This document is an electronic record and does not require any physical or digital signatures.
For the purpose of these Terms and Conditions:
“AFFILIATES” shall refer with respect to the Company, an entity that directly or indirectly controls, is controlled by or is under common control with company. “Control” for the purposes of this definition, means direct or indirect ownership or control of more than 50% of the voting interest of an entity.
“COMPANY, US, OUR OR WE” shall refer to RAAJ KAMAL FRONTIERS PRIVATE LIMITED having its registered office at New No 404, Old No 218, TTK Road, Alwarpet, Chennai, Tamil Nadu, 600018 acting on behalf of itself and its Affiliates.
“WEBSITE” shall refer to www.khhk.in the Company e-commerce portal called ‘KH House of Khaddar’, which enables end-users to browse, view, enquire, purchase Our collections of Products and also share their experience.
YOU, Your, Yours or the End User shall refer to any person who uses the Platform and for whom the Terms and Conditions shall be applicable.
We may revise and update this Terms and Conditions at any time for any reason at our sole and absolute discretion, effective immediately on posting the same to the Websites. You are suggested to check the prevailing Terms and Conditions for any changes. The latest version of the Terms and Conditions shall be applicable for your use of the Site/Platform or any of its services.
You are aware that the comments and experience you post in the Website is for public consumption and are deemed as non-confidential and deemed as not violating any persons intellectual property rights or privacy. We strongly encourage you to exercise utmost care and caution while posting or sharing your comments and/or experience. We shall not be responsible in case your post or share violates any requirement to maintain privacy or confidentiality or is in breach of third party’s intellectual property rights.
Please carefully read these terms before using any of our Services or purchasing any products form our Website.
IF YOU DO NOT AGREE TO THESE TERMS, THEN YOU ARE FULLY ENTITLED NOT TO AVAIL THE SERVICES AND/OR PURCHASE THE PRODUCTS OFFERED IN THIS WEBSITE.
We are a distributor of the products sold and/or services offered in this website and depends on third parties to supply such products and/or service to us and for shipping the products, you have purchased in the Website . Such offer of products or services shall not be deemed in any manner as any kind of partnership, agency or joint venture between such third parties and Us. We shall be responsible only for any explicit claims, representations made in this website and not beyond.
We reiterate that you read the Terms and Conditions mentioned herein before you proceed to purchase any product or avail any service offered in this website.
1. General Overview
a) www.khhk.in is an Internet based content and e-commerce (Online retail) portal owned by Raaj Kamal Frontiers Private Limited (We/ Us/ Our/Company).
b) Use of the Website is offered to you on the condition of your acceptance without modification of all the terms, conditions and notices contained in these Terms, as may be posted on the Website from time to time. KHHK at its sole discretion reserves the right not to accept a user from registering on the Website without assigning any reason thereof.
c) The User acknowledges that, although the Internet is often a secure environment, sometimes there are interruptions in service or events that are beyond the control of the Company, and the Company shall not be responsible for any data lost while transmitting information on the Internet. While it is the Company’s objective to make the Site accessible 24 hours a day, the Site may be unavailable from time to time for any reason including, without limitation, routine maintenance. You understand and acknowledge that due to circumstances both within and outside of the control of the Company, access to the Site may be interrupted, suspended or terminated from time to time. The Company shall have the right at any time to change or discontinue any aspect or feature of the Site, including, but not limited to, content, .
2. User Eligibility and Website Access:
a) Use of the Site is available only to persons who can form legally binding contracts. Persons who are "incompetent to contract" including minors are not eligible to use the Site. If you are a minor i.e. under the age of 18 years, your legal guardian or parents may make such purchase on your behalf. We reserve the right to terminate.
3. Our Services and Sales:
(i) Our Website allows you to avail services and/or buy products that are offered in the website. Such Services and Products shall be offered to you either by Us or by any third party permitted by Us. We suggest you confirm the specific terms applicable for each Service or Sale before opting to avail any Service or buy any product.
(ii) The charges for each of the Services and Products shall be as determined by the Company or respective Vendors, as the case may be. All such charges shall be inclusive/ exclusive- KINDLY CONFIRM of GST as applicable. You are required to pay the charges as prescribed for each such service or product that you wish to use/purchase. The charges of the services and products offered in the site may be different from the charges applicable for such /similar services or products elsewhere. It will be presumed that you accept the charges mentioned in the Website, the moment you opt for availing such service or purchasing such products. We do not undertake matching the best price for the Services offered or products sold in the Application and Site.
(iii) You acknowledge that We are not responsible for the quality of the services and products offered by third party vendors. We shall however be evaluating the quality of services and products offered by such vendors and replace /remove them in case We are not satisfied with the quality of Services or Products offered.
(iv) Payment of charges to the services availed or products purchased shall be via the Payment Gateway services offered in the website by a third party vendor identified by Us. All policies relating to payments, refunds, wrong debits, etc shall be as determined by such third party vendor in conjunction with Us. You are encouraged to familiarise yourself with our Return, exchange, cancellation and Refund Policy from time to time provided in the FAQ section from time to time.
(v) We hereby disclaim any guarantees of exactness as to the quality, performance, taste, finish, appearance, size, color etc., of the Products as ordered by you. You acknowledge that We shall not be responsible in case the products sold do not meet your requirement.
(vi) All payments towards charges prescribed for the services opted or the products purchased shall be paid online and in case any cash on delivery option is provided for any product, the same may be specifically confirmed. Where it is not explicitly mentioned that cash on delivery option is available, it shall be deemed that the payments can be made only online. Online payments can be made via credit cards, debit cards, net banking and /or such other options as specifically approved by the vendor providing the Payment Gateway Services. The Payment Gateway services shall be provided by the vendor as per their standard practice. All queries relating to the Payments made or you wish to make shall be provided by the service provider and We do not have any control over their operations.
4. Facilities available for Users :
Buyers please note the following;
(1) Colors of the Products. While we have made every effort to display as accurately as possible the colors of the products that appear on the Site, we cannot guarantee that your monitor or screen’s display of any color will be completely accurate, as computer monitors and screens of electronic devices vary.
(2) Electronic Communications. When You use the Site or send emails or other data, information or communication to us, You agree and understand that You are communicating with us through electronic records and You consent to receive communications via electronic records from us periodically and as and when required. We will communicate with you by email or by an electronic record on our Site which will be deemed adequate service of notice / electronic record.
5.1 The Buying Process.
As a buyer you can select any item you wish to purchase and add it to your cart. Once its gets added to your cart you can check out immediately. Please note that during a Sale, Shipping charges would be levied, invariably, irrespective of the Cart Value. You can pay by using your Credit/Debit card, or Net banking by clicking on the link of any of our payment gateway partners. If you select a COD (Cash on delivery) method of payment, if applicable to your address pin code, the order will be placed but will not be confirmed immediately. Before opting for COD, Buyers are requested to check for COD availability for their location by entering these pin codes in the link provided on the website.
5.2 Pricing of our products.
Prices and availability are subject to change without any prior notice. The prices mentioned on the Site are not subject to comparison with the same or similar product(s) and/or service(s) available through any other online or offline sale of similar products. The pricing is subject to our pricing policy and the prices shall be determined only at our sole discretion. You are advised to verify and confirm the prices of the Products ordered by you prior to confirmation of your purchase in the Site.
5.3 Cancellation by Us
Please note that there may be certain orders that we are unable to accept and must cancel. We reserve the right, at our sole discretion, to refuse or cancel any order for any reason. Some situations that may result in your order being cancelled shall include limitations on quantities available, inaccuracies or errors in product(s) or pricing information, or any defect regarding the quality of the product(s) and/or insufficient details provided by you while placing your order . We may also require additional verification's or information before accepting any order. We will contact you if all or any portion of your order is cancelled or if additional information is required to accept your order. If your order is cancelled after your credit/debit card, wallets or Internet Banking has been charged, the said amount will be reversed back to you through the same payment method as utilized by you. In-case of Cash on Delivery (COD), we hold the right to cancel the order if no verbal or written confirmation is made within 2 calendar days by us after your placing the order at the website.
5.4 Credit /Debit Card Details
You agree, understand and confirm that the credit/debit card & wallet details provided by you for availing of services on the site are genuine and authentic and you shall not use the credit/debit card and/or wallet which are not lawfully owned by you, i.e. in a credit card transaction, you must use your own credit card. You further agree and undertake to provide the correct and valid credit/debit card details to our Payment gateway partners. Further you understand and acknowledge that the said information will not be stored or utilized by us in any way whatsoever. We will not be liable for any credit/debit cards, wallets or net banking related fraud. The liability for use of any Cards/Wallers/Net Banking fraudulently will be on you and the onus to 'prove otherwise' shall be exclusively on you.
You shall to the fullest extent indemnify and hold harmless the Company, its subsidiaries and affiliates, and their respective officers, directors, shareholders, agents, and employees, from any claim or demand, or actions including reasonable attorneys' fees, made by any third party or penalty imposed due to or arising out of your breach of this Agreement, or the documents it incorporates by reference, or your violation of any law, rules or regulations or the rights of a third party.
5.6 Invoicing & Taxation
The price of our merchandise displayed on the website is inclusive of GST. The GST charged would depend upon the destination where the order has to be shipped and the rate of Tax would depend on the GST tax rate of the item. We reserve the right to collect GST on shipping charges, if shipping charges are levied separately by us.
We would strive to deliver the products to Users within 10-14 working days from the day of close of sale depending upon the shipping location. However, the exact delivery status would depend on the user’s location. The delivery time to Users is subject to the Logistic infrastructure at their location. Other factors include delay in delivery through the courier partner, transporters ’strike etc. We would require a signature for any goods delivered, at which point responsibility for your purchased goods passes to you. We are not responsible for any delays caused by third party delivery agencies and/or due to time required for statutory clearances during the delivery process or due to any incorrect and inadequate address details provided by you.
6. Disclaimer of Warranties :
You agree that your use of the Website shall be at your sole risk. The Service and the Products offered by us in the Website are on “AS IS“ basis and without warranties of any kind, either express or implied. To the fullest extent permitted by law, We disclaim all warranties, express or implied, in connection with the Services offered and the Products made available for sale in the WebSite. We make no warranties or representations about the accuracy or completeness of such Services and Products and assume no liability or responsibility or any (I) errors, mistakes, or inaccuracies (II) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Webite, (III) any unauthorized access to any personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from the Service, (V) any bugs, viruses, Trojan horses, or the like which may be transmitted to or through the Service by any third party, and/or (VI) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of the use of any content posted, emailed, transmitted, or otherwise made available via the Service.
7. Limitation on Liability :
In no event shall Our Company, its officers, directors, employees, or agents, vendors be liable to you for any direct, indirect, incidental, special, punitive, or consequential damages whatsoever resulting from any (I) errors, mistakes, or inaccuracies of content, (II) personal injury or property damage, of any nature whatsoever, resulting from your access to and use of the Service, (III) any unauthorized access to or use of our servers and/or any and all personal information and/or financial information stored therein, (IV) any interruption or cessation of transmission to or from the Service, (V) any bugs, viruses, Trojan horses, or the like, which may be transmitted to or through the Service by any third party, and/or (VI) any errors or omissions in any content or for any loss or damage of any kind incurred as a result of your use of any content posted, emailed, transmitted, or otherwise made available via the Website, whether based on warranty, contract, tort, or any other legal theory, and whether or not the Company is advised of the possibility of such damages. The foregoing limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.
You specifically acknowledge that We shall not be liable for any comment posted by users that are defamatory, offensive, or illegal conduct of any third party and that the risk of harm or damage from the foregoing rests entirely with you.
8. Governing Law and Jurisdiction :
The terms contained herein shall be governed by and be interpreted in accordance to the Laws of India and be subject to the appropriate Courts in Chennai, State of Tamil Nadu.
9. Ability to Accept Terms of Service :
You affirm that you are at least eighteen (18) years of age, and are fully able and competent to enter into this Agreement, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement, and to abide by and comply with this Agreement.
10. General :